Last updated: 18 December 2025

This Cookie Policy explains how x18 Technology Pte. Ltd. (“x18”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit https://x18.io (the “Website”).

This Policy should be read together with our Privacy Policy and Terms of Use.

1. What are cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. Cookies allow a website to recognize your device and remember certain information about your preferences or past actions.

Cookies may be:

  • Session cookies (deleted when you close your browser), or
  • Persistent cookies (remain on your device for a set period or until deleted).
2. Why we use cookies

x18 uses cookies and similar technologies for purposes that are reasonable and necessary for operating a modern corporate website, including:

  • ensuring the Website functions properly,
  • enhancing security and preventing misuse,
  • analyzing Website traffic and performance,
  • understanding how visitors interact with our content,
  • improving user experience and navigation,
  • supporting business development and marketing insights.

We do not use cookies to sell personal data or to engage in intrusive behavioral advertising.

3. Types of cookies we use
3.1 Strictly necessary cookies

These cookies are essential for the Website to operate correctly and securely. Without these cookies, certain features may not function properly.

Examples include:

  • security and access-control cookies,
  • load balancing and performance cookies,
  • basic session management cookies.

These cookies do not require your consent under applicable laws.

3.2 Analytics and performance cookies

These cookies help us understand how visitors use the Website by collecting information such as:

  • pages visited,
  • time spent on pages,
  • navigation paths,
  • error messages or performance issues.

This data is aggregated and anonymized where reasonably possible and used solely for internal analysis and improvement purposes.

We may use third-party analytics providers (such as Google Analytics or similar tools) for this purpose.

3.3 Functional Cookies

Functional cookies allow the Website to remember choices you make, such as:

  • language preferences,
  • region or country selection,
  • form input preferences.

These cookies improve usability but are not strictly necessary for core Website operation.

3.4 Marketing and business insight cookies

In limited cases, we may use cookies to:

  • measure the effectiveness of marketing campaigns,
  • understand engagement with content or publications,
  • support business-to-business outreach and communication.

These cookies are not used for consumer profiling or targeted advertising across unrelated websites.

4. Third-Party Cookies

Some cookies on the Website may be placed by third-party service providers, such as:

  • analytics platforms,
  • hosting and content delivery providers,
  • embedded content or media services.

x18 does not control these third-party cookies directly. Their use is governed by the respective third parties’ privacy and cookie policies.

5. Consent and cookie management

By continuing to use the Website, you consent to the use of cookies as described in this Cookie Policy, except where consent is not required by law.

You may manage or disable cookies through your browser settings. Most browsers allow you to:

  • delete existing cookies,
  • block cookies altogether, or
  • receive notifications before cookies are placed.

Please note that disabling cookies may affect the functionality and performance of the Website.

6. Personal data and cookies

Some cookies may collect information that qualifies as personal data under the Singapore Personal Data Protection Act 2012.

Where this occurs:

  • such data is handled in accordance with our Privacy Policy,
  • appropriate safeguards are applied to protect your personal data,
  • data is used only for the purposes described in this Policy.
7. Data retention

Cookie data is retained only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8. Changes to this Cookie Policy

x18 may update this Cookie Policy from time to time to reflect:

  • changes in legal or regulatory requirements,
  • changes in technology or Website functionality,
  • updates to our business practices.

Any changes will be posted on this page with an updated “Last updated” date.

9. Contact information

If you have questions about our use of cookies or this Cookie Policy, please contact:

Data Protection Officer
x18 Technology Pte. Ltd.
Email: info@x18.tech

10. Governing law

This Cookie Policy shall be governed by and construed in accordance with the laws of Singapore.

By x18 Team